Privacy Policy
Emperor Augusto Courier and Delivery Services ("we", "us", "our") is dedicated to protecting the privacy of our customers and users ("you", "your"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our website, mobile application, and delivery services (collectively, the "Services").
1. Information We Collect
We may collect and process the following types of information:
Personal Information: When you use our Services, we collect personal details such as your name, address, email address, phone number, and payment information. This information is gathered when you place an order, register for an account, or interact with us.
Usage Information: We gather data on how you interact with our Services, including your browsing activity on our website or mobile app, the pages you visit, and the actions you take.
Device Information: We may collect information about the device you use to access our Services, such as device type, operating system, and unique device identifiers.
2. How We Use Your Information
We utilize the information we collect for the following purposes:
To provide and fulfill our courier and delivery services.
To process your orders, payments, and transactions effectively.
To communicate with you, including responding to inquiries, providing customer support, and sending service-related messages.
To enhance and optimize our Services by analyzing usage trends and preferences.
To comply with legal obligations and enforce our policies.
3. Sharing of Your Information
We may share your information in the following circumstances:
Third-party Service Providers: We share data with trusted third-party service providers who assist us in delivering our Services, such as payment processors and delivery partners.
Legal Compliance: We disclose information to law enforcement agencies, regulatory authorities, or other third parties when required to comply with legal obligations or protect our rights.
4. Security of Your Information
We employ reasonable measures to safeguard the confidentiality and security of your information. However, please note that no method of transmission over the internet or electronic storage is entirely secure.
5. Your Choices and Rights
You have rights regarding your personal information, including the right to access, correct, or delete your data. You can manage your account settings and communication preferences through our website or mobile app.
6. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Cookies and Tracking
We may use cookies or similar tracking technologies to enhance your experience on our website or mobile app. You can manage your cookie preferences through your browser settings or device.
8. Compliance Statements
We comply with relevant data protection regulations such as GDPR (if applicable) and CCPA by outlining how we handle data subject rights. For specific requests or inquiries, please contact us using the information provided below.
9. Third-party Links
This Privacy Policy applies solely to information collected by Emperor Augusto Courier and Delivery Services. Our website or mobile app may contain links to third-party websites or services that are not operated or controlled by us. We encourage you to review the privacy policies of any third-party sites or services before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or mobile app.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Emperor Augusto Courier and Delivery Services
Phone: 213.908.8246
Email: emperor@emperoraugusto.com
